Terms & Conditions for Cruiseco Collections | Alaska (Summer 2019)


WHAT’S INCLUDED IN YOUR HOLIDAY PRICE (PER PERSON)

  • Economy Class airfare as specified
  • Cruise aboard your chosen cruise ship
  • Port charges and government fees for your cruise
  • Gratuities where specified
  • Accommodation as detailed in your itinerary, including breakfast where specified
  • Air and hotel taxes

Costs are per adult in AUD and are based on twin-share accommodation. Single supplement applies to sole travellers or sole use of cabin room.
Pricing is based on lead in available categories. Oceanview and Balcony cabins may have obstructed views. Prices are subject to change due to fluctuations in charges, taxes and currency.

Prices are subject to change with or without notice, whether or not the final balance of your holiday has been paid. Airfares, cruise and accommodation are subject to availability at time of bookings. Flight schedules are subject to change without notice. Hotels are subject to change at any time with or without notice. 

RESERVATIONS AND PAYMENTS
Once you have decided on your holiday, simply ask your Cruiseco Travel Agent to book it with us. On confirmation of your booking, a written confirmation will be sent to your Cruiseco Travel Agent. An option will be given for 3-7 days and before the option expires it will be necessary for you to pay a deposit. The deposit amount required to secure your holiday depends on the cruise line booked and may also depend on the length of your cruise. 

A minimum deposit of $1000 per person will be payable. Your Cruiseco Travel Agent will advise you at the time of booking should any additional deposit amount be required and when it is due. This deposit secures your cruise berth and hotel room. Final payment is due 120 days prior to departure from Australia. Some cruise lines may require final payments earlier. If your booking is made within 120 days of departure from Australia, full payment will be due immediately. Failure to pay the deposit by the option due date may result in the cancellation of your booking.
Any special meal requirements will be made on a “request” basis only and cannot be guaranteed. Please advise your Cruiseco Travel Agent of your requirements at time of booking.


WHAT’S NOT INCLUDED IN YOUR HOLIDAY PRICE
Gratuities where not specified, passport and visa fees, insurances of all kinds, laundry, phone calls, beverages (except as specifically mentioned in each itinerary), items of a personal nature, etc. Specialty restaurants on board your cruise ship may also incur a supplementary charge.


Hotel breakfasts are not included unless specified. 

The price does not cover costs and expenses, including the return to your home, if you leave the cruise of your own Volition, or due to illness, or as a consequence of official action by the government. 

SIGHTSEEING, TRANSFERS & RAIL
Sightseeing tours, transfers & rail journeys are included where specified, and are all subject to availability at the time of booking. Sightseeing tours are subject to change at any time. Sightseeing tours, transfers and rail may be subject to minimum numbers which, if not met, may result in an increased cost for that service. 

All transfers are provided on a ‘seat in coach’ basis unless otherwise specified.
†Transfers between home and airport are valid in Sydney, Brisbane, Melbourne, Adelaide and Perth. Transfers are only included up to 50 kms between home/airport. Further distances may require a supplement.


ITINERARY CHANGES
Each itinerary is subject to change up to and during the voyage, at the cruise line’s discretion.


TRAVEL DOCUMENTATION
Travel documents will be sent to you approximately 30 days prior to departure from Australia (providing full payment has been received). If you are departing Australia earlier, please ask your Cruiseco Travel Agent to request your travel documents in good time.


TRAVEL INSURANCE
We recommend that you obtain comprehensive international travel and medical insurance before paying a deposit. Failure to obtain travel insurance will not waive any cancellation fees in the event that you need to cancel your trip.


CANCELLATIONS & REFUNDS
In the unfortunate event that you should have to cancel your holiday, notice of cancellation must be made in writing to your Cruiseco Travel Agent. The day that the written notice is received by Cruiseco will be considered the date that your cancellation has been made. Certain cancellation fees will apply to your holiday, if cancelled after the deposit or final payment has been made. These cancellation fees will be levied by the cruise line and possibly the airline and other suppliers, and will be greater the closer to your travel date that you cancel. You should check very carefully with your Cruiseco Travel Agent what these fees are before you make a booking.

A fee of $25.00 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed. For full terms and conditions of each cruise line, including their cancellation policies, please refer to https: www.cruising.com.au

These cancellation penalties are in addition to any cancellation fees that may be levied by your Cruiseco Travel Agent. Should you cancel your flights after the air tickets have been issued, additional cancellation charges will apply to the above stated cancellation fees.

CRUISECO’S STATEMENT OF BUSINESS PRACTICE
Your Cruiseco Travel Agent will provide you, on request, with a copy of Cruiseco’s “Statement of Business Practice”. 

OTHER CONDITIONS
It is your responsibility to ensure you have read all of the Booking Terms and Conditions and to provide valid travel documents. Be sure to ask your Cruiseco Travel Agent for advice concerning passport and visa requirements. Full cruise terms & conditions can be found on our website www.cruising.com.au

Please ask your Cruiseco Travel Agent for a copy of the cruise line brochures.

BOOKING ARRANGEMENTS
Your booking arrangements are to be made by your Cruiseco Travel Agent, and the person effecting the booking shall be deemed to have accepted the booking conditions. This brochure and contents are valid from 22 January 2019. These holidays are promoted by Cruiseco Discovery Travel Centre - ABN 1 200 193 4461. Bookings for these cruises must be made with a Cruiseco Travel Agent.


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